Thank you to everyone who took the time to complete our most recent stakeholder’s survey. We have made some positive changes based on the responses we received.
We agreed that the carpets are starting to look a bit tired so we have ordered new carpets for all communal areas which will be arriving early this year.
Some responses indicated that not everyone is aware of our complaints and feedback procedures. The complaints procedure is displayed in main entrance. There is a suggestions box in the main hallway by the notice board. On the notice board in the hallway there is a staff hierarchy chart. If you ever have any queries please do call or pop into the office.
Another area which people seemed unsure of was whether or not we encouraged residents and service users to self-medicate. This is risk assessed on a case by case basis and if safe and appropriate residents are encouraged and supported to manage their own medications.
We had a fantastic Christmas at Ingham House. The Christmas table looked fantastic, the tree was one of the biggest we’ve ever managed to squeeze in and we had some great performances from singers and a magician. Thank you to all the residents, staff and relatives who worked hard to make it so special.
Please could family and friends bringing in new clothes and personal items ensure that they are marked. If this is not possible please could they be brought to the staff office? Thank you.
We will soon be replacing our newsletter with a blog on www.inghamhouse.co.uk . Paper copies will still be available in the hallway, or to sign up for email updates please visit the website.
Ingham House Events 2017
Tuesday 7 February – 11am – Music In Homes
We are delighted to welcome singer/guitarist duo, Llew Osbourne & Vic Newman, and you are very welcome to join us.
Friday 10 February - 2pm until 4pm – St Valentine’s Party
Singer Ritchie Lee will be back by popular demand. Light refreshments will be provided.
Friday 17 March - 4pm until 6pm – St Patrick’s Day Afternoon Tea
Join us for some Irish fun and a light tea in the lounge.
Thursday 13 April – 2.30pm - Easter Celebrations
Come and join us at our Easter service followed by hot cross buns and Easter cake. Feel free to wear your Easter Bonnet!
Friday 5 May – 2pm until 4pm - Spring Celebration
Enjoy a cream tea, have a game of croquet on the lawn and buy a couple of plants at our plant sale (all proceeds go to our Residents Fund).
Saturday 24 June - 2.30pm until 4pm – Alfresco Music Event
Join us for mocktails (and cocktails for the more adventurous!) and music in our garden (weather permitting!)
Sunday 16 July – 1.30pm – Wimbledon Final 2017
We will be showing the men’s tennis final on the big screen and celebrating with Bucks Fizz, Pimms, strawberries and cream. Come and join us!
Saturday 12 August – 1.45pm – Summer Fiesta Entertainment performed by Full Beam Productions
A first for us, join us for musical fun and a get together for our Ingham House friends.
Friday 18 August – approx. 1pm – Airbourne Display 2017
Come and join a group of us for Airbourne, enjoying afternoon tea in a local seafront hotel.
Friday 29 September – 10am until 12noon – Macmillan Coffee Morning
Tea, coffee and delicious homemade cakes with all the proceeds going to Macmillan. If you would like to donate a cake, please let us know.
Friday 13 October – 4pm until 6pm – Harvest Celebration
Join us for our Autumn Cheese & Wine Party. We will be collecting donations of tins, packet food, toiletries etc for Eastbourne Foodbank.
Thursday 2 November – 4pm until 6pm – Ingham House Fireworks
There will be a wonderful fireworks display with hot dogs and drinks.
Saturday 16 December – 2pm until 4pm – Christmas Fayre
An opportunity to buy Christmas plants, handmade cards & decorations (all proceeds go to our Residents Fund).